Refund Policy

  • 1. Last Updated:

    Festum Evento Pvt Ltd offers software solutions and services tailored to client requirements. Due to the nature of our products and services, we follow the policy outlined below.

  • 2. Eligibility for Refunds:

    • Refunds will only be provided if clients have followed all instructions and completed every assigned task in the software implementation process
    • Refund requests must be made within [Insert Days] days of the purchase.

  • 3. Non-Eligibility:

    • Customers who opt out before the completion of the service or software integration are not eligible for refunds.
    • Refunds will not be issued for change-of-mind requests or failure to utilize the software.
    • If the issue is due to third-party integration limitations or external factors, refunds will not be provided.

  • 4. How to Request a Refund:

    • Submit your request via email to Info@festumeventopvtltd.com
    • Include a detailed explanation and proof of task completion.

  • Our team will review and process eligible refunds within [Insert Days] working days.